Shipping Info

Domestic Orders
Regular domestic orders will be processed within 2 working days,via Poste Haste. We endeavor to have products delivered within 3-5 working days from the day ordered (subject to Poste Haste service delivery).

International Orders
International orders will be processed within 2 working days, via NZ Post. International orders will incur an additional shipment cost, relative to proximity and ease of shipment. Shipping costs will be calculated on a case-by-case basis. The shipping option currently available for International Orders is International Air, 10-15 working day delivery.

Duties & Custom Charges
We ship all orders duty unpaid (DDU). Any customs or import duty is charged once the parcel reaches its destination. All taxes, duties, and customs fees are the responsibility of the recipient of the delivery. Customs policies vary widely from country to country; you may want to contact your local customs office for further information regarding your country’s customs policies.

Due to the nature of some international postal services we are unable to provide delivery to select countries as we are not able to guarantee safe delivery of orders placed. 

Physical Delivery Address Required. These services cannot deliver to PO Box addresses.

All shipments will be made using a courier or freight forwarder, and a physical address will be required.
We will notify you as soon as your product has been dispatched.

Contact Information
If you have further questions about shipping, please contact us at